Shipping & Returns
Shipping Policy
Please check with your sales representative on the production time of your custom items. Please note that items will ship out via FedEx ground unless negotiated prior to the start of production.
Custom Uniform Sales Policy- All Sales Final
1. Custom Uniforms – All Sales Final
We do not accept returns, exchanges, or refunds on any custom-made items, including uniforms, apparel, and accessories featuring team names, logos, custom designs, or chosen colors. All sales are final and non-negotiable.
2. Sizing Responsibility
Customers are fully responsible for selecting correct sizes. Please review our size chart or request a sizing kit before placing your order. We are not liable for sizing errors submitted by the customer.
3. Order Accuracy & Approval
Please review all order details—including design, colors, names, logos, and quantities—before submitting payment.
Your order confirmation serves as a binding agreement. Production will begin based strictly on the final approved details.
4. Fabric & Color Variations
Material types and color tones may vary between manufacturers. We strongly recommend requesting fabric or color samples to ensure accuracy.
We are not responsible for color mismatch resulting from:
-
Customer-selected colors without a sample request
-
Attempts to match existing uniforms or accessories
We cannot guarantee identical color matches to items not produced by our company.
5. Production Timeline
Production time is approximately 8–10 weeks from the date the invoice is paid in full.
Once completed, orders ship via FedEx Ground or USPS. Shipping times may vary.
6. Hand-Sewn Craftsmanship
All custom uniforms are hand sewn. Please allow a size variance of ±1 inch from the listed measurements.
7. Agreement
By paying your invoice, you acknowledge and agree to all terms and conditions listed above.